1093: 'Problematic' is This Year's 'Entitled'

Page_1Remember last year when everyone was busily calling each other "entitled" for complaining about stuff like the Mass Effect 3 ending and Capcom's absurd DLC-on-disc policies? Ah, good times. They were fun, weren't they? Particularly when members of the press who should really know better starting insulting their audience. But let's leave that aside for now, because now it's 2013, and we have bigger fish to fry.

Now, you see, the fashionable thing to do is to declare something "problematic". I can't quite work out what irks me so about this word — in all likelihood it's simply its overuse — but it really does bug me.

The declaration of something as "problematic" usually ties in with the growing trend of guilt-ridden white straight cis men to want to champion the poor downtrodden parts of society — the women, the transsexuals, the homosexuals, the people of non-white ethnic backgrounds — and show themselves to be enlightened enough to stand up to the privileged of the world. Trouble is, a white straight cis man standing up for these groups only helps to reinforce that perceived "weakness" in many ways — and in worst-case scenarios, it starts to look a bit like bandwagon-jumping.

Such is the case with many of these things that have been declared "problematic" in recent months. A while back we had that beyond-stupid Hitman: Absolution trailer, more recently we had CD Projekt Red's actually quite excellent Cyberpunk 2077 trailer, and today we had the announcement of Dead Island Riptide's ridiculous "Zombie Bait" special edition. Leaving aside Cyberpunk 2077 for a moment, which is something of a different issue, both Hitman: Absolution and Dead Island Riptide are obviously incredibly stupid marketing ploys designed for shock value, little more. I find it honestly hard to believe that either Square Enix or Deep Silver genuinely want to condone violence against women or misogyny in general, but that is what they're being accused of with these "problematic" marketing materials — in the case of Dead Island, within minutes of the images hitting the Interwebs.

The thing is, all the shouting about how "problematic" these things are actually just plays right into the marketers' hands. For every table-thumping opinion piece that decries these things as the most awful thing ever dreamed up by a game's marketing team, there will be at least a few readers who will think "well hang on, actually I'm quite interested in that now," whether or not they actually admit to it in public. The amount of "OMG THIS IS AWFUL" stuff floating around about Dead Island Riptide's bloody torso is only really serving to make people more aware of the game's striking, gross (and Europe/Australia-exclusive) special edition; the hoo-hah over the Hitman: Absolution trailer likely helped raise awareness of the game in the run-up to its release to a considerable degree, and it had been all but forgotten by most people by the time the game actually came out.

In short, they're stupid and in poor taste, but all they are are marketing ploys, little more. And they're doing their job admirably — both games now have considerably higher visibility than they once had. As they say, all publicity is good publicity. If you really want to punish them, don't provide them with any coverage whatsoever.

The Cyberpunk 2077 trailer is a little more complex to discuss. Taken out of context, it could be seen as a representation of brutality against a sex worker — until it pans out and she reveals her MASSIVE FUCKING ROBOT SCYTHE BLADES, that is — but taken in the context of the original Cyberpunk 2077 source material from the '80s, it is, to my knowledge anyway, entirely in keeping with the aesthetic and atmosphere of that which it is based on. I observed some lengthy discussions about this on both Facebook and Google+ recently, and now that I know the context, it's clear that this trailer is entirely appropriate for the setting. One may argue that the use of a scantily-clad woman is somewhat unnecessary, and you might be right about that, but that doesn't mean that this is suddenly a huge violence against women issue. It's a stylistic choice; little more — a subversion of audience expectations. "A woman being abused by the police… oh wait, no, she's actually some sort of hideous mechanical monster with very little humanity remaining." (Spoilers.)

You could also argue that the requirement to be familiar with the source material before being able to recognise the trailer for what it is is something of a failing of the marketing, but then Cyberpunk 2077 was always likely to appeal to a very specific, niche audience — those who remembered the original tabletop RPG — anyway, so is there really anything wrong in catering to that specific, niche audience rather than attempting to make something bland, unremarkable and mainstream?

My point, essentially, is that by shouting and screaming about how "problematic" these things are, you're fuelling the fire. You're helping the things that you hate. You're making people aware of them, and not in the way you probably intend. It's a catch-22, really. If you say nothing, you might feel as if you're tacitly condoning things that you don't agree with; if you say something, you actually end up bringing it to a much wider audience, many of whom may become defensive when confronted with your viewpoints that counter their feelings.

The key thing, I think, is moderation. The trouble with the number of things that have been declared "problematic" recently is that it's losing its impact. We're apparently supposed to find so much stuff "offensive" these days that it's getting difficult to keep track — and who are the people who get to say what is and isn't offensive, anyway? Following the release of the Dead Island Riptide pictures today, for example, I saw a variety of comments from female gamers (as in, gamers who just happen to be female, not girls who make a big deal out of the fact they play games or specifically identify as "girl gamers") along the lines that it really didn't bother them and that they just found this sort of thing rather childish and amusing.

That, to me, is a more healthy attitude to take. All of the outrage I've seen today has been from men — always the same men, too, so much so that any time something like this comes up it's incredibly predictable who will be the first to jump on their virtual soapbox. It's easy to play the "champion of feminism" from behind a computer keyboard, but I have to question how many of these self-appointed arbiters of taste and decency have actually done anything beyond pen an angry blog post (yes, just like this one, I know) to help make life better for these groups they're supposedly standing up for.

Dead Island's bloody tits are a horrid thing you probably wouldn't want on your mantlepiece. Hitman: Absolution's nuns trailer was an exercise in how ridiculous a trailer they could get away with. I'm not defending either of them, because they're both shit, let's not beat around the bush. But I really don't believe they're symptomatic of anything more than marketing departments that are highly adept at taking advantage of "shock value". And attempting to make these into anything more than that will achieve little more than starting arguments that have little value to the real concerns, which are a much more complex set of sociological issues.

I like women and have never, ever thought of a woman as someone "inferior" to me. The thought of perpetrating violence against a woman in reality is, to me, abhorrent, but then the thought of perpetrating violence against a man is also, to me, abhorrent. But then I liked the Cyberpunk 2077 trailer, too. Does that make me an awful, hideous misogynist?

No, of course it doesn't. But what do I know? I like Hyperdimension Neptunia.

#oneaday Day 885: Foul-Smelling Vagina

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There, that got your attention, didn't it? Mention a stinky faff in your headline and everyone suddenly takes note. I'll remember that for the future.

Anyway, I do actually sort of want to talk about fragrant fannies today, but not in quite the way you might be expecting. I am instead referring to the social media backlash which "intimate hygiene" product line Femfresh encountered today on its Facebook page.

There were a number of reasons that Femfresh drew the ire of the Internet community today, but one of the most common complaints was its cover photo. Here it is:

Apparently, it seems a lot of ladies find the company's seeming inability to use "adult" words for their respective minges somewhat patronising — and before I go any further, I will point out that my use of various offensive euphemisms throughout this post is purely for facetious comedy value (and variety) rather than any ulterior motive — and thus took umbrage with Femfresh's page as soon as they saw the top of it. (Quite what they were doing on it in the first place is their business and their business alone.)

Not only that, but it seems that on the whole (shush!) women are, in fact, rather well-educated about what is and isn't appropriate to smear over or stick up their flange. "Bacterial vaginosis" is the result of using the wrong things, it seems, and no, I haven't Googled that because I don't want to. Don't let me stop you from doing so, however, if you're curious. Just don't come crying to me if Google Images decides to serve you up some tasty treats.

Anyway. Here are a few choice comments from the public:

"I call it a vagina because I'm not 12 years old and because I love it I'll go nowhere near this vile 'care range. Cheers."
— Holly Rae Smith.

"Are you kidding me? Trivialising something innately precious by calling it something so thoroughly ridiculous offends me and, believe it or not, all the posters on this page. Did you not perform any market research on this area and then develop a communication and marketing strategy? It appears not otherwise you wouldn't have received such an insane backlash on your attempts to flog a thoroughly unnecessary and damaging product…"
— Helen T

"Just to clarify, is Femfresh for vaginas or vulvas? Because your ad says vagina, which implies your product is a douche, in which case you're advertising a harmful product. If it's for vulvas only, change the words you're using to make it clear."
— Kirsten Hey

I shan't talk any more about the science of quim because I'm not a gynaecologist (I can, however, spell gynaecologist without using spellcheck) but I will focus on the larger issue here, which is that social media advertising campaigns can and will go very, very wrong if they're not thought out effectively. Instead of simply advertising their (apparently controversial) product, Femfresh made the mistake of attempting to engage with their "fans" when there was really no need to. By actively encouraging people to comment on their posts (and by posting vapid, patronising nonsense) they essentially brought about their own downfall. Everyone has been talking about Femfresh today, and they haven't come off too well. "All publicity is good publicity" doesn't really apply when the vast majority of those "publicising" your product are pointing out proven health risks.

The broader issue here is that social advertising should not be "essential" as so many advertisers seem to believe it to be. On Facebook, you can "Like" everything from HP sauce to a favourite video game. Doing so used to simply be a means of self-expression — quite literally, demonstrating that you liked something. Now, publicly "Liking" something is inviting the brand in question to bombard you with crap, ask you asinine questions at all hours of the day in an attempt to "build a community" around things that really don't need a community built around them. If people honestly think that their lives are going to be enriched when they click "Like" on the page of a thing that they're quite fond of, they are sorely mistaken.

Those who have "Liked" (or at least come across) Femfresh have taken a stand against this sort of pointless nonsense that is infesting social media like, well, bacterial vaginosis. In this case, it's because the advertising was both patronising and inaccurate. For less contentious products, it's going to be harder to train people to not be corporate shills — the last post on Pepsi's Facebook page has 1,094 "likes" and 74 comments, for example, none of which say anything remotely meaningful — but it seems we're starting to see a backlash of people who are no longer willing to be an unpaid part of a product's promotional team. I've certainly started "unliking" pages on Facebook that post nothing but pointless questions or fill-in-the-blank exercises rather than useful information (although seriously, what "useful information" could the official social media presence of HP Sauce ever really give you?) and I'd encourage others to do so too. This form of social advertising adds nothing of worth to society and, as Femfresh have seen today, can be completely counter-productive for the brand in question. (I guess there's an argument for the fact that today's debacle may have educated some women about bacterial vaginosis, but still.)

I'll leave you with this: