The wife and I made the silly error of deciding to go into town today. We thought we'd go get a Currywurst from the German market, plus she wanted to enquire at a music shop about some various bits and pieces.
We were having second thoughts when we got up, because it was dark, miserable and raining outside, but we thought "ah, no, we should go out, it'll do us good to get out of the house".
Reader, it was not good. Apart from the Currywurst, that was good. Although £9 for it was absolute daylight robbery, but I guess that is Just What Things Cost Now. And my wife did at least get the information she wanted from the music shop.
The rest of the trip was a miserable, rain-soaked experience, but probably the most irritating thing about the whole experience was what they've done to WestQuay parking. Instead of taking the tried-and-true approach of giving you a ticket, then you popping said ticket into a machine and paying for how long you spent in the car park, they have decided to make it all "technological", now requiring you to have your number plate scanned by ANPR when you enter, then before you leave, you have to remember to scan a QR code from a poster and pay on a website. Because that is somehow much better.
I will grant you that during busy periods, it could be frustrating to have to queue up for a ticket machine when you wanted to leave. It was frustrating when the ticket machine broke, too, or it ate your ticket, or any other shenanigans that might have occurred. But that's why they had the little man on the end of the "help" button to help you out.
The main issue with the "pay by phone" option they have chosen to go with is that there is no fucking phone signal inside the car park. Nor is there any Wi-Fi. So if you forget to scan one of the posters that is outside on the way back to the car park — or, indeed, if you took a route back to the car park that did not pass by one of these posters — it's an incredible pain in the arse to do something as simple as paying for parking, something which we have all been begrudgingly doing for many years at this point.
Of course, the whole thing has almost certainly been done in the name of collecting data on people who use the car park — they take your number plate when you enter and your name when you pay, so that's fun. They will probably try and spin this as somehow being "more convenient" when in fact it's several orders of magnitude more annoying than the old way of doing things.
But hey. We've made everything else worse with technology. Why should parking be left out of the party?
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