#oneaday Day 196: Migration complete!

We sorted out the problems MoeGamer was having. If you happen to care, the problem I was having was this: the site itself appeared to be working just fine, but a number of image links were broken, the Media Library appeared to be full of empty images and attempting to hotlink to files that I knew were there was throwing a 404 "Not Found" error.

The solution was surprisingly simple. On my former Bluehost account, MoeGamer was hosted in a subdirectory of the public_html folder, and the domain name had been pointed to that subdirectory as its document root. That means if you went to moegamer.net, it would assume you meant "[the address of my hosting]/public_html/[the subfolder name]" rather than just the more conventional "[the address of my hosting/public_html/".

The problem stemmed from the fact that once my domain had been mapped to my Zume hosting instead, the document root was set to public_html rather than the subfolder, and that meant it wasn't quite looking in the right place for lots of things — most notably images hosted on the site that weren't being delivered via content delivery network, and plugins for WordPress.

The solution was simple: move all the MoeGamer files out of that subfolder into public_html and now everything is sorted and working as it should do. I'm glad; I was worried this was going to be a whole palaver to fix, but it turned out to be something pretty simple. It's just fortunate that I spotted the discrepancy when I did; I had a feeling Bluehost had done something "non-standard" when I hosted my sites with them, so I followed a hunch and it turned out to be correct.

I have little doubt that the guy helping me from Zume's support desk would have figured it out before long, though. Zume's customer service during this whole migration has been absolutely exemplary. And because they promise "same-day migration" but were unable to achieve this with Bluehost's dumbass setup, they've given me a free month of hosting as compensation. I didn't ask for this nor did I indicate I was in any way dissatisfied with their service; they just gave it to me. Top-notch stuff.

I know this was a whole faff, but hopefully I won't have to do it again for a while. Fingers crossed that Zume 1) sticks around and 2) doesn't get bought up by the company that made Bluehost (who used to be good!) shit. And in the meantime, I feel like both this site and MoeGamer have seen a significant performance increase, which is great.

Anyway, with that nonsense over, I can perhaps get back to more regular updates over on MoeGamer. I have a few games that I want to write about, but I've been holding off while all this was sorted. Perhaps I shall be spending some time writing tomorrow!


Want to read my thoughts on various video games, visual novels and other popular culture things? Stop by MoeGamer.net, my site for all things fun where I am generally a lot more cheerful. And if you fancy watching some vids on classic games, drop by my YouTube channel.

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