1113: Thin Skin

Page_1You know one of the people I admire the most on the whole Internet? Jim Sterling. While I may not always agree with his opinions and the way he argues them, that's not why I admire him. No, the reason I admire him is how he can say something which may end up being controversial in some way (either due to subject matter or by going against popular opinion) and then not let the subsequent barrage of vitriol flying his way bother him. Or, if he does, he manages to hide it exceedingly well and simply brush it off as part of the job. (I have a sneaking suspicion that if it really did bother him, he wouldn't still be in this business.)

I last wrote about this topic back on day 795 of this blog, and the things both I and Sterling said back then still ring true. I'm envious of Sterling because of the way in which he can rise above the abuse and not let negative comments get to him, because I am the exact opposite.

Let me explain to you what it's like to browse a comments section when you suffer from anxiety and depression in various forms. First of all, you find yourself hoping that there are comments there at all. It's nice to know that something you wrote has resonated enough with someone to compel them to respond. It's even nicer if said someone comes along and agrees with you. Everyone likes to be agreed with and made to feel like they're "right", even in topics where there is no clear "right" or "wrong" answer. It's particularly pleasing to know you've made a connection with someone who is often a complete stranger, and that you've been able to bond over the words that came out of your head and onto the page.

Now let's say there's a dissenting comment in there, too. It doesn't have to be a vitriolic or abusive one, just one which disagrees with you in some way. Immediately, all the good work done by the positive comment is undone. Immediately, you feel a knot in your stomach as you start to read the dissenting opinions, and immediately you start to feel like a failure as a human being because your thoughts didn't coincide with someone else's. Should you have written that article at all? Should you continue writing at all? Or should you just pack it in altogether, because every time a dissenting opinion comes along, you end up feeling sick to your stomach?

There is, of course, a specific example I'm thinking of in this case. As you may be aware, I write a regular column about visual novels every week for Games Are Evil. I don't claim to be an expert on the subject, just someone with a strong interest in the medium and an urge to tell others about the great experiences I've had with them. This week, I decided to write about the treatment of sex in visual novels, which often tend to be very explicit on the erotic content front. The first comment I got was from a regular commenter on the column, and fell into the first category I described above. A subsequent one fell into the second category, telling me that I'd chosen bad examples to back up my points and accusing me of not knowing my subject matter. The comment itself was relatively respectful in tone, now that I've had a few hours to stew on it, but I came away from initially reading it feeling pretty shitty about myself. I'd worked hard on that piece and had put myself out there by sharing my opinions, and to have them shot down in that manner and accused of not knowing my stuff was actually quite upsetting.

I am aware that I broke one of the cardinal rules of the Internet by looking at the comments section at all, I am also aware that it's highly possible that I will never see or hear from that commenter again, and I am also aware that everyone is entitled to their opinion and no-one is obliged to agree with me — but that simple failure to connect made me rather upset and has left me feeling quite glum all evening. It's a total overreaction, I know, and I should learn from Sterling's example and grow a thicker skin — or argue my corner better — but, well, that's the experience of living with anxiety and depression. It only takes a few poorly-chosen words to make someone like me feel like crap, and it's mostly our fault for being that way and not doing anything about it.

You should, of course, be able to freely express your opinions just as much as me, but just think about the way you're saying the things you want to say before you hit that "post" button, please?

#oneaday Day 720: To the Lurkers

As a somewhat belated and not-very-difficult-to-accomplish New Year's resolution, I thought I'd make a specific effort to try and engage a bit more with those who leave comments on here. Being a relatively directionless personal blog, of course, the vast majority of my readership is made up of people that I already know in real life (or quasi-real life, otherwise known as "elsewhere on the Internet"). But in the last year particularly, I've seen quite a few people showing up here who aren't among my immediate group of close friends.

That's not a bad thing! Don't shy away!

Whew. Thought I'd lost you for a minute.

Anyway, to all new readers, I'd like to say a big hello! And to those who have been reading for quite some time, hello! and thanks for reading!

I know there's quite a few people out there who read but never comment, either, so I thought it might be nice to devote this whole post to us just getting to know one another a bit. If you're a lurker and you've never commented on this blog, why not make this the first post you write a message on? If you're a long-time commenter, why not get to know some of the other random people who frequent this site and strike up some friendships between the disparate social circles in which I move, both on and offline.

Of course, this is all a moot point if no-one comments on this post, so I'm hoping that I don't end up looking somewhat foolish by putting this post up only to receive no responses whatsoever. And this isn't a shallow, thinly-veiled attempt to get more comments — well, it sort of is, but that's not the primary point. Many bloggers seem to measure their worth by how many comments they get. Me? I'm just curious as to who out there is reading this, who they are, what they're doing and what brought them here.

So I'll start. I'm Pete. I'm 30 years old. Were my girlfriend writing this, she would have emphasised the word "old" since she is several years my junior. I live in Chippenham, which is a small and unremarkable town in Wiltshire, somewhere in the depths of the West Country of the United Kingdom. I live with my girlfriend Andie in a small two bedroom house which has two very friendly cats named Artie and Chester who live next door and frequently barge their way into our house.

Until the end of last year, I was a writer for GamePro.com, which sadly folded at the end of last year. Currently, I write for Inside Network covering social games and mobile apps, and am looking for a little more work with which to top up the money I'm getting from that. In past lives, I've been a teacher in both primary and secondary schools (swearing "never again" to both), a supply teacher (ditto), a Creative and a Specialist in the Southampton Apple Store, a temp at the Most Depressing Company In The World (a loss adjusters, if you're familiar with the concept), and at university I was a starters chef at a pub and The Man Who Collected Glasses and Cleaned Up Sick at a grotty, "trendy" bar in Southampton city centre.

I went to university in Southampton for four years, the first three of which were spent studying English and Music, a more useless combination of subjects I don't think it's possible to pick when considering future employment prospects. (Kids: ignore anyone who says English is a "good, general degree") The last year was spent doing a PGCE (Postgraduate Certificate of Education) — in other words, training to be a teacher.

I got married in October of 2008 but my wife and I split in May of 2010, an experience which was quite possibly the most emotionally agonising, painful thing I've ever been through. I made it out the other side, though, and can accept that mistakes were made on both sides, and have moved on.

I like video games, cats, music (I play the piano, clarinet and saxophone), drawing stickmen, my iPhone, reading, writing, blogging, the Internet, Community, Friends, Spaced and friends with whom I can both talk seriously and make jokes about flatulence. I hate onions, spiders, leeks, The X-Factor, people who won't shut up about platform wars on either console or mobile (seriously! Just use what makes you happy, and stop telling other people they're wrong and/or gay), Facebook Timeline, spam (on the Internet, not the meat), Big Brother, reality TV in general and the sort of teenager who wears tracksuits that look like pyjamas and too much Lynx.

That's me, handily summed up in a few paragraphs. A more comprehensive breakdown of my skills can be found here. Any questions?

So what about you? Who are you? Why are you reading this? Where did you come from? Do you think I'm se– no, wait, that's a different list.

#oneaday Day 638: Idiots of the App Store

Everyone knows that you shouldn't read Internet comments where the public has been allowed to voice its opinions without any filtering. It's why sensible people avoid looking at 4chan, YouTube comments and App Store reviews. But, like a car crash, sometimes you just can't look away from these comments sections, no matter how infuriating they might end up being.

I made the mistake of browsing the App Store tonight and perusing a few obviously stupid apps which, inevitably, had rather low ratings. Let's see what the reviewers had to make of them, shall we?

First up is Mario and Friends. This decidedly copyright-infringing app makes it very clear in its description that it is a soundboard featuring music and sound effects from classic titles such as Mario, Zelda and Sonic. Let's take a small sample of the reviews:

"This is not a game. Where is my money?" — Cheat11111111

"Please do not buy this app does not work my young grand daughter was so disappointed !!" — ena Sproule

"Thought this was the game what a load of rubbish I mean why wud we want the listen to the music without playing the actual game?? Waist of 69p!!!" — lisa green

"None of the buttons work so it's impossible to play waste of money" — Al24467

What you'll see from most App Store reviews of this type are a few consistent features: overuse of exclamation marks, an inability to know when one sentence ends and another begins, and an inability to use the correct homophone.

Let's take a look at another excellent example: Unlock It! which promises new lock themes for your iPhone and, again, in the description makes it clear that it's a spoof app, not an actual means of overriding a fundamental way the iPhone works. Here are some choice reviews:

"I was so happy that I would be able to Chang e the lock screen but then it turned out to be a scam! I doesn't let you change the lock screen! Do not get it! SO UNHAPPY!!" — Kezmatron

"Should've read the reviews – this is tripe!!" — Jonzo15a

"Don't get it.. I was so happy with idea.. Then so upset with the lies that lied deep inside!! C***S!!" — Bleepsound

"This app is a complete con. Do not buy it. It does not have any of the functionality it claims to offer it simply takes a photo which you can save as your background to imitate a security function. Very poor." — Black and White Army

"A new this app sounded 2 gd to be true" — Dj disco dave

What have we learned from all this? That the sort of person who leaves App Store reviews probably hasn't read the app description before downloading. This type of person can be regularly seen elsewhere on the Internet indulging in very similar behaviour in other places — commenting on N4G having only read the headline, not the whole article; commenting on a YouTube video without watching the video; commenting on a news story without reading the story; commenting on a Facebook page without looking to see what kind of page it is; and numerous others.

It's very simple, people. Slow down. Read things. If you're looking at something, look at it properly. You've taken the time to click a link to something or other — why not check it out properly rather than immediately flying off the handle and crying "scam!"/"fake!"/"bias!"/"fanboy!"/"bullshit!" etc.

Ahhh. It's nice to want things, isn't it?

#oneaday Day 62: Too Long, Still Read

I'm almost entirely certain I have ranted on this topic at least once in the past. But, well, it bears repeating, given what I do both here and professionally.

More than one paragraph isn't bad.

More than 140 characters isn't bad. (Unless you're using Twitter, when all the deck.ly and TwitLonger nonsense kind of defeats the object.)

I read an answer to a question on GameFAQs earlier. The original poster had asked something which required quite a detailed answer. One respondee gave a detailed, good answer that was two paragraphs long, probably about 150-200 words or so. He apologised for writing "alot of text" (sic)—and I'll let the "alot" slide for the minute because there are bigger issues at work here, dammit. (Incidentally, if you've never seen this, well, you should.)

No. Stop apologising when you write things. Stop complaining at people in forums if they write detailed thoughts. Stop providing lazy people with "TL;DR" summaries and make them read. No wonder people haven't got the patience for books any more if they can't bear to read more than 10 words of someone else's opinion at a time and inevitably respond with something utterly inane like "lol". (And I bet they're not even really laughing out loud either, the bastards.)

Language is an incredibly powerful thing. Look at all the things it's built over the years. Those things didn't come about by people worrying about writing an "OMFG WALL OF TEXT" and people ignoring them. Those people had something to say and damn well said it, in detail, and argued their case. Their passion for what they were talking about came through in the power of the words that they chose, their enthusiasm for the topic came across with the depth into which they explored their topics verbally and on paper.

Now granted, there are times when brevity is better than verbosity. Anything from any government agency or law office, for example. I received a letter from the tax office a while back which went on for 3 pages when the single word "no" would have sufficed. These people have nothing to say and ironically spend pages and pages proving how little they have to say. Why? Who knows. To sound "official", perhaps.

But people with opinions? People debating things? People being—who'd have thought it—helpful? There's no sin in using a few more words if it might make someone think, discuss or smile.

So stop apologising when you write something, be it a blog post, forum post, Yahoo! Answers answer (well, someone has to write them) or blog comment. If you have something to say, it is absolutely your right to be able to say it without worrying about whether its length is going to put people off (*deftly sidesteps "that's what she said" gag*). And those who are too lazy to read a couple of paragraphs of comment? Well, they're probably not the sort of person you'd want to engage in a debate anyway. So F them in the B.

TL;DR: Stop being a dick.

#oneaday, Day 254: Be The First Of Your Friends To Like This

I remember back in primary school we were encouraged to never use the words "nice" or "said" because they were boring. There are always better words to use, we were told, so we should be creative and extend our vocabularies.

Fast forward to today and we have much the same issue with the word "like", a word which is rapidly losing all meaning thanks to its total domination over the social networking space. Every day on Facebook, it's a fair bet that there is at least one entry in everyone's news feed that says "Amber likes OMG!! Where did you get you're shoes LOL! on ♥." or "Bob likes I hate it when your trying 2 go 2 sleep and u cant on Likebook." Not only do these sentences make no sense, they're a symbol of a peculiar shift in communication styles that has taken place in recent years, particularly amongst teens and tweens.

Essentially, rather than just typing "I hate it when you're trying to go to sleep and you can't" and sharing that particular inanity with the world (not to mention spelling it correctly), it seems that it's now much more the done thing to go and find a website which lists hundreds of said inanities for the sole purpose of allowing people to Like them on Facebook. There's a kind of "distancing" involved. Anyone can click "Like" on something. As soon as you write it yourself, it becomes more personal, and harder to do.

Trouble is, the word "Like" is being used so much that it stops making sense sometimes. Or its context is completely inappropriate. Take the latest "check-in" craze, GetGlue, which is actually a pretty neat idea. Users tag the things that they, yes, like as well as the things that they dislike and can then get suggestions of other things they might like based on other users' tastes. Fair enough. However, when a site offers you the opportunity to not only "Like" ebola but also check into it, you have to question if the correct terminology is really being used in this instance.

And where's the opportunity to dislike things? GetGlue is unusual in that it does specifically allow people to say "I don't like this". There's no opportunity to do that on Facebook. If a friend posts a status update that informs everyone that, say, their leg has fallen off and their family are dead and not only that, someone posted a bag of poo through their letterbox then the only things to do are to "Like" it, which seems rather tactless and inappropriate, or to actually leave a comment which will probably start with "I wish there was a Dislike button" and end with too many exclamation marks.

Perhaps Facebook is attempting to make us all more positive. Instead of writing "I'm so sad. My family are dead, my leg has fallen off and someone posted a bag of poo through my letterbox" which, let's face it, no-one is going to click "Like" on, perhaps you should put a positive spin on it. "My family are dead, my leg has fallen off and someone posted a bag of poo through my letterbox. But at least I found 76p in small change in my jacket pocket, Snickers later ftw!!!"

aplenty from there on, I feel.

#oneaday, Day 225: This Post is Controversial

Want to get your voice heard on the Internet? Then you'd better have something contentious to say, or at the very least something to say about something contentious.

I've seen it myself on this blog. The day I wrote about Kevin Smith's experiences with Southwest Airlines (day 28, if you're keeping score) was one of the highest-traffic days that I've ever seen. Granted, this being a personal blog which not that many people know about, that still wasn't very many people. But it was enough to make a noticeable spike on that handy little pageviews graph that WordPress helpfully provides you with.

And today. I happened to tweet earlier that Xbox LIVE's prices were going up by $10 a year. Thinking nothing of it at the time, I returned about an hour later to discover that this tweet, out of the other 16,740 that there are (I know, I know) was retweeted by something in the region of three billion people. All right, that's an exaggeration. But you get my point.

And then, an article published by a colleague over on Kombo has seen one of our highest ever "temperature" ratings on gaming news aggregator N4G. The subject of the article? "Top Ten Most Overrated Games". Compare this to an article I wrote on the subject of women in the games industry, which attracted ill-informed, stupid comments from people who obviously had read nothing more than the title, and you'll see that at times, the Internet is not the place for reasoned discourse. Incidentally, this isn't a slight against Lucas' great article, which actually makes some fair points.

A friend and colleague described services such as Digg and N4G as "places where lazy people go to yell at each other over stories they didn't read concerning topics they don't understand". It's sad, but it's true. It's also an awesome quote. Thank you, Brad.

So it seems that in order to get people interested and reading what you have to say, it either has to be a contentious opinion, or an opinion on a contentious topic. It's possibly a side-effect of the celebrity culture I discussed the other day, where apparently our own lives aren't interesting enough and therefore we must go look for scandal, opportunities to accuse "the system" of screwing us and chances to argue and flame at every opportunity. Are our own lives really that boring, though? Do people really have that little to say about themselves? Should I turn this into a blog about what the latest celebrity idiots have been getting up to recently?

No. Because if everyone goes about doing that, it just makes the situation worse. I'm writing here for me. I write about what I want to write about, when I want to write about it… so long as it's still one thing a day. The fact that other people read and enjoy it is a happy bonus. And it gives me some faith that the Internet isn't solely populated by dribbling spastics.

Just mostly.

#oneaday Day 116: Dear The Internet

Dear The Internet,

I am writing to you to express my concern about several people who spend their time on you. Not in a sexual way. Actually, sometimes in a sexual way, but that's beside the point. The fact is, there are people out there who do annoying things. I am aware that this is not your fault, nor are they doing it specifically to wind me and only me up. However, the fact is, I am wound up by them and I would like you to stop them, please.

People who comment first on things should be applauded for their tenacity. Assuming they have anything worthwhile to say. However, unfortunately, the sort of person who enjoys pointing out the fact they are the first to comment on something rarely has anything useful to say. This then has the knock-on effect of causing the following commenters to assume that the thing that has been posted is the sort of thing only enjoyed by twats and, by extension, is not something over which a reasonable, thought-provoking or entertaining discussion might take place. Please see what you can do to stop this happening.

The immediacy with which information is available on you is astounding. During the last paragraph, I was able to quickly look up the word "tenacity" to ensure it was, in fact, the correct word I was thinking of. (It was.) However, this does not mean that more lengthy prose no longer has a place in society. Whether on a message board, a blog post, an online news article or a Wikipedia article, the saying "less is more" is not always true. Consider these two sentences: "Pete is a dude." and "Pete is an awesome dude who likes video games and music, and has also recently taken to punctuating his blog posts with MS Paint stickmen representations of himself and numerous other anonymous people." Which of the two sentences tells you more about Pete?

As an aside, however, this does not mean you should ever allow your denizens to use text-speak in order to cram more information into less space.

Laughter is the best medicine, but it is not punctuation. We already have some perfectly good punctuation marks to use. Here is one: a colon. And a full stop. And oh look – a dash! And an exclamation mark. But what about a question mark? Or some sort of slash/"quotation marks" combination? All of these things are fine and serve to make our written communication more clear.

"LOL" is not a punctuation mark. It means "laughing out loud", something I genuinely doubt people are actually doing every time they type "LOL". I've heard a lot about privacy concerns around you, so could you make use of some of these loopholes to watch people through their webcams and squirt deodorant in their faces if they type "LOL" and they're not actually laughing, please?

I've bought things in the past. I once bought a copy of Oasis' first album Definitely Maybe the day before their second album (What's the Story) Morning Glory? came out. I didn't know any better at the time, as I was just getting into popular music, but I wasn't annoyed, because Definitely Maybe is a good album too. I was quite impressed that my friends at the time didn't feel the need to take the piss out of me for this, because they too knew that Definitely Maybe was still a worthwhile purchase even though the next album was on the way.

So if I buy something these days, could you see if it's possible to stop people saying what I've bought is not very good and suggesting something better instead? I happen to like the thing I bought. That's why I chose to buy it over the thing they're recommending. Maybe I spent a little more. I'm fine with that – I can deal with the consequences. I'm sure their thing is really good too, which is why I'm not suggesting that they buy the thing I bought instead of the thing they bought. Do you see?

Finally, Internet, I believe that one of your most exciting features that you told everyone about when you first appeared on the scene was the ability to bring the whole world closer together. Terms like "information superhighway" and "global village" were coined for us to all imagine one big happy family holding hands and enjoying things together.

I like this idea. Happy families are nice. We can enjoy things together. So would you mind doing something about the people who feel the constant need to say something sucks because the thing they think sucks does almost the same as the thing they think doesn't suck but maybe not quite as well in their opinion? Because that just invites other people to show up and say the thing that the other person thinks sucks actually doesn't suck because they think it doesn't suck and the thing that the other person actually thought didn't suck really sucks instead because the other person is a douchebag and their mother is a homosexual?

I have all the things that some people think suck and others think don't suck, and I don't think any of them suck. Could you spread a little bit of this love around please?

Thank you for taking the time to read this letter, Internet. I'm sure it will provide you with some helpful feedback on how to make yourself work better. You might need to fire a few people, though.

Yours sincerely,

Pete Davison

#oneaday, Day 55: Communi-what?

A while back, I wrote a post about communication online. If you're extra-good, I'll link to it tomorrow when I'm not typing this on my phone in bed because I forgot to earlier.

Anyway. The gist of it was that I was rather pleased with how my then-early Twitter addiction was proceeding, with the service making it particularly easy for me to keep up with my numerous buddies from around the world. Prior to this, Facebook had fulfilled a similar function.

Here's where the paths of the two services diverge. While Twitter has remained relatively "pure", with little in the way of gimmicky new features, Facebook has taken the opposite route, adding more and more noise to the mix until it's almost unbearable.

Of course, there is the flipside to both services – Twitter has its spammers (bad) and Facebook has Facebook Connect (good) – but I know where I have most of my online conversations these days. Twitter may have its own noise, but it is WAY easier to avoid.

Facebook's problem is that it wants to be everything to everyone, so it added the applications, and the fan pages, and the various redesigns… and now I find myself wishing it was back the way it was when I first started using it. Simple. Clean. To the point.

It's certainly not that any more. Now, one's news feed is likely to be as full of notifications from applications and announcements that Bartlebas McFartington has become a fan of "Not Being Able To Sleep Because Your [sic] Thinking About Crap" (yes, that was real, and no, no-one knows how to use "your" any more) as actual things that people have written themselves.

The ironic thing is that all this sharing is taking away from the original point of the service – communicating. When people would rather copy and paste "Bob" into your comments box so he can "travel around Facebook" than actually write a message to you, one can't help but think that the point has been lost along the way somewhere, (While we're on, people who just say "First" in an attempt to get the first comment – without actually commenting – can go to hell and sit on a spike, too.)

So next time you hover over that "Like" button, why not take those extra few seconds to actually write a message? The recipient will probably appreciate it, and time isn't as precious as you think it is.