#oneaday Day 510: Come Play with Me

Some of you may not be aware that I’ve been writing regular pieces on up-and-coming social games for Inside Social Games. A number of things have become apparent during my ongoing whistle-stop tour of the social gaming space. Firstly, Facebook games are getting better, and secondly, there’s still a lot of work to do.

Here’s a few things that, to my mind, would improve the Facebook gaming experience immensely. I’m not a professional analyst, nor have I done extensive research into online usage habits, so I imagine a man with a beard bigger than mine will probably be able to counter each and every one of these arguments, but anyway. This is my opinion — and some games do one or more of these already, so fair play to them, I say.

Stop copying each other.

Imitation may be the sincerest form of flattery, but when you’re making a game that is mechanically and aesthetically identical to a competitor’s product, you’re not giving a potential player a reason to play your game. Differentiate yourself — and not just by making the game in a different setting. Ripping off two distinct but similar titles does not count either, so if you make a city-building game where you can farm crops, think of something better. Little Cave Hero is a good example — while the city-building mechanics are similar to a million other titles out there, there are extra bits, such as your “factory” structures producing crap that either you or a friend have to clean up, user-generated content, and then the meat of the game — puzzle-based mine exploration.

Stop insisting I “share” everything.

The number one complaint people have about Facebook games is when a player spams their wall (and, in worst cases, other people’s walls) with bollocks about what they’ve just “achieved”. The reason for this is that in the vast majority of social games, completing any mundane task pops up a huge window inviting you to share your “achievement” with friends. In some more extreme cases, the “Share” button is much more obvious than the “No thanks, kindly piss off” button.

Sure, there’s a viral marketing thing at work here — but at least make it optional for people who just want to play the game. Add a Share button, sure, but don’t make it quite so in-your-face. Better yet, add the option for players to switch off notifications like this altogether.

Stop insisting I “give you a five star review”.

By all means solicit user feedback. But to be perfectly honest, many average Facebook users either aren’t that bright, aren’t very computer literate or — in some hopeless cases — are neither. As a result, many of them are apparently incapable of doing anything other than what is written in front of them. Invite them to “write an honest review” rather than “give a five star review” and you might get some honest, if badly-spelled, feedback. Invite them to “give a five star review” and you’ll get lots of five-star reviews, very often with no feedback whatsoever. This not only makes Facebook’s app rating system utterly worthless, it also removes a potential way for players to get their voices heard.

If you want me to Like your page, post something worth following and commenting on.

Screenshots of your game are not interesting — I’ve played it. I know what it looks like. Attempts to engage with the community are interesting. Take a vote on what new quest you should add next, or what character you’d like to see more of. Let the community play a part in the development of the game.

Stop claiming you’re the “first/best/most [something] on Facebook”.

If everyone says it — and they do — no-one believes it. If your game’s good, word will spread, both via the press and word of mouth. The elusive “core gamer” market isn’t going to flock to your Facebook game just because you say it’s built for core gamers.

Give my friends something to do.

Yes, being able to look at a friend’s town is cool. But it’s ultimately pretty meaningless if I can’t interact with anything there. Let us do stuff together. Provide some multiplayer content, or rebalance the single player content for people to play together — perhaps even simultaneously! Diablo did this years ago.

My friends aren’t going to want to play or add me as a neighbour if there’s no real reason to do so.

Don’t break the game with your premium items.

By all means monetize your game — you made it, so you deserve to earn something from it. But don’t make paid-for items into “win buttons”. Also, don’t allow people to buy their way out of quest objectives. Allow players who pay to make quicker progress — perhaps increase their experience gain — or customize their character/city/world to a greater degree, but don’t undermine the game mechanics.

Offer a subscription.

Someone who plays your game regularly will be quite happy to spend a fiver a month to get access to additional features or make quicker progress. Microtransactions can mount up easily without people noticing — good for business, not great for ethics.

Let me fail.

If I fuck something up, give me a consequence. Life isn’t all about happy-happy-joy-joy. Sometimes you get things wrong, in which case I should have some sort of penalty more severe than “wait five minutes and try again”. In city-building games, don’t let me move my buildings. If I built something in the wrong place or planned my city ineffectively, punish me by making me demolish my hard-earned building and spending the time and money to construct it again.

Make the tutorial optional.

Some Facebook gamers need step-by-step help on how to get started. Others have played games — either Facebook or otherwise — before and already know how it works. Offer the opportunity to skip the tutorial — especially if it’s a long and incredibly boring one.

Provide a reference manual.

Perhaps I’ve forgotten what one of your beautifully-designed but obtuse icons does. Perhaps I can’t remember how to do something. Let me look it up.

Let me start again.

Maybe I called my character the wrong thing. Maybe I hate my city and want to build a new one. Let me wipe everything out and start afresh.

Try a different look.

The vector-graphics Farmville look is old hat. Try a different look. This is one of those few instances where it’s actually desirable to have something that’s a bit more dark and gritty than normal. If your Facebook game is based on an established franchise, do try and make it look like other entries in the same franchise. You don’t have to “kiddy it up” for Facebook — grown-ups use Facebook, too.

Ditch game mechanics that don’t belong in a particular genre.

A game about completing wordsearches and crosswords has no place for an experience system. Allow players to unlock new challenges via their progress, not via arbitrarily-issued experience points. Similarly, ditch the Energy system, as it often leads to players being stuck halfway through something and then forgetting what they were doing when they come back to it. If you must control how much people play (and monetize the ability to play more) then find a different way that allows players to complete something before they get locked out.

Provide a meaningful mobile experience.

Create, at the very least, an iPhone and Android-compatible web experience. Ideally, you’d create an app for both iPhone and Android that allows players to participate in your game when they’re on the go. Don’t make a mobile version of your game that has nothing to do with the Facebook version!

Polish your game.

Proofread your text before you release to the public. Spelling mistakes and grammatical errors look unprofessional. Make sure the game works and fix it promptly if it doesn’t. Little details like this can make the difference between a popular game and a laughing-stock.

Have some character.

Games are fun! Stop being so po-faced and get a proper writer to inject a bit of wit into your dialogue. If people are made to smile or even laugh by your game — or even be scared or upset by it — then they’re more likely to return for further emotional experiences. If the whole thing is very businesslike and dull, despite a cartoonish appearance, then it’s not going to hold anyone’s interest.

There we go. Some free advice for any of you developing or considering Facebook game development. As I say, I mention all these things with the caveat that I can’t develop games as I don’t have any programming experience. Many of these games are undoubtedly impressive technical, creative achievements. But for them to be taken more seriously by some parts of the community, changes need to be made — but making those changes will not only please those who feel turned off by Facebook games, it’ll also present additional revenue streams for the developers and publishers in question. Everyone’s a winner.

#oneaday, Day 22: Make Love, Not Hate

On the Internet, opinions exist in a binary state for many people. There is your opinion (1), and there is everyone else’s opinion (0). Sometimes other people’s opinions coincide with your own, meaning they can join you in the happy 1 gang, while the 0-toting losers get to stand over there being Wrong.

It’s strange, though, really, isn’t it? People develop such strong feelings about particular issues, and these opinions spread virally very quickly via all forms of the media. I remember reading about this in A-level Sociology and forget all the names and dates of studies concerned, but since this isn’t an essay I’m not going to go and look them up. What I do know is that nowadays, such opinions spread far quicker than they have ever done before thanks to the immediacy of online social interactions, meaning that in some cases people may end up feeling that they should change their opinions on things in order to remain somehow “credible”.

‘Twas ever thus, of course, with the school bullies always listening to the most badass music out there whilst the flute-playing pansies amongst us voluntarily listened to—or even played—classical music. (Guess which of the two categories I was in, though I didn’t play the flute. Flutes are for girls.) One group tended to kick the shit out of the other on a fairly regular basis, and it was usually a pretty one-sided battle.

You shouldn’t start actively hating something just because other people say so, though. You should take pride in your tastes, however idiosyncratic or separate from the supposed “norm” they are.

Let’s take a few examples of Things I Like That Should Be Embarrassing To Admit But Really Aren’t, Honestly, No, Stop Looking At Me Like That And Please Don’t Unsubscribe, Think Any Less Of Me Or Be Any Less Likely To Do Nice Things For Me (Like Buy Me Cake, Give Me A Big Wet Snog Or Make Me A Delicious Roast Dinner) Should The Opportunity Come Up.

Okay. I can do this.

(takes deep breath)

I like Robbie Williams. I also enjoy the comedy of Michael McIntyre, the radio show of Chris Moyles, the bubblegum pop music of MIKA and think Ke$ha’s album is a work of quirky genius that I believe I have described as “sounding like Kelly Clarkson being forcibly inserted into a NES” on several occasions. I voluntarily bought both Dead or Alive Xtreme games and played them a lot, and not just for the bazongas involved, I enjoyed the dumbass illogical “dating sim” mechanics that were in there too. I follow Katy Perry on Twitter and find her music cheerfully uplifting. And I own two Spice Girls CDs.

Tastes change over time, of course, but who’s to say that I’m “wrong” for liking any of those things just because the popular opinion is to hate them and deride those who enjoy them? I’m just as guilty as anyone else, of course; I find myself hating shows such as The X-Factor, Strictly Come Dancing and the like irrationally and automatically. I loathe Call of Duty. I would rather gouge my own eyes out than watch anything involving Piers Morgan (I think we can all agree on that one, surely).

The world would undoubtedly be a nicer place where everyone could feel more confident in themselves if our personal preferences stopped being scrutinised so much, and assumptions made based on those preferences. Take the recent announcement of Final Fantasy XIII-2, for example, a sequel to one of the most controversial Final Fantasy games there has ever been. Not because of the content, but because of the gameplay, which wasn’t to everyone’s liking. There are people out there who assume that because Final Fantasy XIII wasn’t to their taste, XIII-2 is going to be shit as well. Justifications range from “Square have lost their way” (well, perhaps, but can’t they pick it up again?) to “it’s the same team, of course it’s going to be rubbish” (because everyone is always universally good or universally bad?) and it’s nonsense. Nonsense I tell you!

Basically, do your blood pressure a bit of good and start concentrating on the things you like a bit more. Tell people how much you like them, by all means. But let’s all make a pact to stop making people feel bad about things that you, personally, “hate”.

Unless it’s terrorism, AIDS or Piers Morgan. You can hate those as much as you like.

#oneaday, Day 327: LOOK AT MY FACE.

There are people out there who are paid frankly obscene amounts of money to develop a company or brand’s “social media strategy”. This is a position that wouldn’t have existed five years ago, yet now it’s the new hotness. If you’ve got anything to do with marketing, social media is where it’s at.

These “gurus” have come up with their own set of arbitrary rules about what “works” and what doesn’t. Supposedly, following their bible of social media norms helps you to get hits and be more influential online. Perhaps they’re true. But some of them strike me as a little odd.

Take the way social media news website Mashable presents itself on Twitter, for example. Actually, first of all look at Mashable itself. Not the most personality-filled site at first glance, is it? Sure, the personalities come out in the writing, but at first glance it looks like just any other tech news site.

So then, take a peep at Mashable’s Twitter account. Notice anything odd?

Right. Despite obviously being the official account for Mashable the site, and posting little more than links to their articles with little to no interaction with their millions of followers, they have taken the inexplicable decision to present the site not as a site, but as the face and name of CEO and founder Pete Cashmore. Thus, when something from Mashable comes up in your Twitter timeline, depending on how you’ve got it set up, it looks like these links are being posted by a person, not by an automated RSS-to-Twitter doobriewotsit. But they’re not. Unless there’s a very bored intern at Mashable in charge of doing that.

Now, the theory behind this is that putting a human face on a Twitter account makes it inherently more “trustworthy”. As anyone who’s used Twitter before will know, bots are a pain in the arse and should be killed with fire, but it’s usually reasonably obvious that they are bots. There’s the odd exception, but for the most part, it’s very clear.

So, with that in mind, isn’t it actually rather more dishonest to post automated updates from a website pretending to be an individual person? I honestly can’t understand the logic behind it. I’m sure some social media guru out there will be able to educate me. But I know that generally speaking, if I’m looking out for an update from a particular website in my Twitter timeline, I’ll be looking out for that website’s logo, not some bearded guy with a slight sneer.

Unless Pete Cashmore thinks he genuinely is the logo for Mashable, in which case the website should replace its header with a GIANT PICTURE OF HIS FACE. Possibly with a big flashing logo saying “OBEY”.

Maybe.