#oneaday Day 885: Foul-Smelling Vagina

There, that got your attention, didn’t it? Mention a stinky faff in your headline and everyone suddenly takes note. I’ll remember that for the future.

Anyway, I do actually sort of want to talk about fragrant fannies today, but not in quite the way you might be expecting. I am instead referring to the social media backlash which “intimate hygiene” product line Femfresh encountered today on its Facebook page.

There were a number of reasons that Femfresh drew the ire of the Internet community today, but one of the most common complaints was its cover photo. Here it is:

Apparently, it seems a lot of ladies find the company’s seeming inability to use “adult” words for their respective minges somewhat patronising — and before I go any further, I will point out that my use of various offensive euphemisms throughout this post is purely for facetious comedy value (and variety) rather than any ulterior motive — and thus took umbrage with Femfresh’s page as soon as they saw the top of it. (Quite what they were doing on it in the first place is their business and their business alone.)

Not only that, but it seems that on the whole (shush!) women are, in fact, rather well-educated about what is and isn’t appropriate to smear over or stick up their flange. “Bacterial vaginosis” is the result of using the wrong things, it seems, and no, I haven’t Googled that because I don’t want to. Don’t let me stop you from doing so, however, if you’re curious. Just don’t come crying to me if Google Images decides to serve you up some tasty treats.

Anyway. Here are a few choice comments from the public:

“I call it a vagina because I’m not 12 years old and because I love it I’ll go nowhere near this vile ‘care range. Cheers.”
— Holly Rae Smith.

“Are you kidding me? Trivialising something innately precious by calling it something so thoroughly ridiculous offends me and, believe it or not, all the posters on this page. Did you not perform any market research on this area and then develop a communication and marketing strategy? It appears not otherwise you wouldn’t have received such an insane backlash on your attempts to flog a thoroughly unnecessary and damaging product…”
— Helen T

“Just to clarify, is Femfresh for vaginas or vulvas? Because your ad says vagina, which implies your product is a douche, in which case you’re advertising a harmful product. If it’s for vulvas only, change the words you’re using to make it clear.”
— Kirsten Hey

I shan’t talk any more about the science of quim because I’m not a gynaecologist (I can, however, spell gynaecologist without using spellcheck) but I will focus on the larger issue here, which is that social media advertising campaigns can and will go very, very wrong if they’re not thought out effectively. Instead of simply advertising their (apparently controversial) product, Femfresh made the mistake of attempting to engage with their “fans” when there was really no need to. By actively encouraging people to comment on their posts (and by posting vapid, patronising nonsense) they essentially brought about their own downfall. Everyone has been talking about Femfresh today, and they haven’t come off too well. “All publicity is good publicity” doesn’t really apply when the vast majority of those “publicising” your product are pointing out proven health risks.

The broader issue here is that social advertising should not be “essential” as so many advertisers seem to believe it to be. On Facebook, you can “Like” everything from HP sauce to a favourite video game. Doing so used to simply be a means of self-expression — quite literally, demonstrating that you liked something. Now, publicly “Liking” something is inviting the brand in question to bombard you with crap, ask you asinine questions at all hours of the day in an attempt to “build a community” around things that really don’t need a community built around them. If people honestly think that their lives are going to be enriched when they click “Like” on the page of a thing that they’re quite fond of, they are sorely mistaken.

Those who have “Liked” (or at least come across) Femfresh have taken a stand against this sort of pointless nonsense that is infesting social media like, well, bacterial vaginosis. In this case, it’s because the advertising was both patronising and inaccurate. For less contentious products, it’s going to be harder to train people to not be corporate shills — the last post on Pepsi’s Facebook page has 1,094 “likes” and 74 comments, for example, none of which say anything remotely meaningful — but it seems we’re starting to see a backlash of people who are no longer willing to be an unpaid part of a product’s promotional team. I’ve certainly started “unliking” pages on Facebook that post nothing but pointless questions or fill-in-the-blank exercises rather than useful information (although seriously, what “useful information” could the official social media presence of HP Sauce ever really give you?) and I’d encourage others to do so too. This form of social advertising adds nothing of worth to society and, as Femfresh have seen today, can be completely counter-productive for the brand in question. (I guess there’s an argument for the fact that today’s debacle may have educated some women about bacterial vaginosis, but still.)

I’ll leave you with this: